that's right, snap to attention and show some respect
Published 4.10.06 by Porkchop | E-mail this post
we have a young customer who hasn't paid for her car in full, yet. i call her cell phone, a wee bit early for a young adult. 9am. oh the horror.
instead of the softspoken female voice i am expecting, i hear a sleep choked but hostile "hello?" from a young male. you can tell he's teetering on launching into a tirade against me.
i crisply ask for the customer, using her full name.
"she's in ths shower."
"far more information than i needed to know, young man." i repeat my name and title and ask him to have her call me.
his voice sounds worried and alert "yes, ma'am."
yes, ma'am. that amuses me to no end.
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